Family Engagement Specialist

Position Description:

Action for Children is seeking an individual to join its Family and Community Engagement team as a Family Engagement Specialist.

What You’ll Do

  • Provide information, resources, and referrals to families seeking quality early learning opportunities, leveraging knowledge of early childhood education
  • Assess customer needs and use a database system along with community resources to meet each client’s needs
  • Communicate with clients and provide relevant information through in-person meetings, telephone calls, or email
  • Learn and manage a database system to keep information accurate, consistent, and updated, and track progress toward program goals
  • Collaborate with team members to organize and participate in community outreach events that raise awareness of program services
  • Support our on-site Resource Room and Early Learning Kits initiative
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